Terms of Service

1. Introduction

These Terms of Service set out the rules for using the DriveCare website and the general basis on which information, enquiries, and service requests are handled. By accessing this website, you accept these terms in full. If you do not agree with any part of these terms, you should not use the website.

2. About DriveCare

DriveCare provides vehicle-related support and servicing information through this website. Any information shown on the website is intended for general guidance and service enquiry purposes. Availability of services, booking acceptance, scope of work, and any final arrangements are subject to review and confirmation.

3. Website Use

You agree to use this website only for lawful purposes. You must not use the website in any way that may damage, disable, overburden, or impair the website, or interfere with any other person’s use of it. You must not attempt to gain unauthorised access to any part of the website, server, or connected systems.

4. Enquiries and Bookings

Submitting an enquiry or booking request through this website does not automatically create a confirmed appointment or contract. All enquiries and bookings are subject to review, availability, suitability, and confirmation by DriveCare.

You are responsible for ensuring that the information you provide is accurate, complete, and up to date, including vehicle details, contact information, and any relevant information relating to the requested service.

5. Service Information

Any descriptions of services, service comparisons, checklists, or general guidance shown on the website are provided for information only. The exact scope of any service may vary depending on the vehicle, its condition, manufacturer requirements, access, parts availability, and other practical factors.

DriveCare reserves the right to amend, refuse, limit, or adjust service offerings where necessary, including where a requested service is not suitable or cannot reasonably be completed as initially expected.

6. Pricing and Quotations

Any pricing, estimates, or indications shown on the website are for general information only unless clearly stated otherwise. Final pricing may depend on vehicle type, condition, required parts, labour, access, location, and the final scope of work.

A booking request or website enquiry should not be treated as a fixed quotation unless DriveCare has expressly confirmed that in writing.

7. Availability

DriveCare makes reasonable efforts to keep the website and contact methods available, but does not guarantee uninterrupted access to the website or immediate availability of services at all times. Service availability may vary depending on workload, area coverage, scheduling, and operational circumstances.

8. Customer Responsibilities

By using this website or requesting services, you agree that:

• the information you provide will be accurate and not misleading;
• you will respond promptly where further details are needed;
• you will ensure reasonable access to the vehicle where relevant;
• you will not use the website for spam, abusive, fraudulent, or unlawful purposes.

9. Limitation of Liability

To the fullest extent permitted by law, DriveCare shall not be liable for any indirect, incidental, consequential, or special loss arising from the use of this website or reliance on information published on it.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or any liability that cannot be excluded under applicable law.

10. Website Content

DriveCare makes reasonable efforts to ensure website content is accurate and up to date, but does not guarantee that all content will always be complete, current, or free from error. Website content may be changed, updated, suspended, or removed at any time without notice.

11. Intellectual Property

Unless otherwise stated, all website content, including text, layout, branding, graphics, and design elements, belongs to DriveCare or is used with permission. You may not copy, reproduce, republish, distribute, or exploit website content without prior written permission, except for normal personal viewing use.

12. External Links

This website may contain links to external websites or third-party services. DriveCare is not responsible for the content, availability, accuracy, or privacy practices of third-party websites and does not necessarily endorse them.

13. Privacy

Any personal information submitted through the website will be handled in accordance with the applicable privacy practices of DriveCare. You should also review the Privacy Policy and Cookie Policy where provided.

14. Changes to These Terms

DriveCare may update or revise these Terms of Service at any time. Any updated version will apply from the date it is published on the website. Continued use of the website after changes are made will be treated as acceptance of the revised terms.

15. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms or the use of this website shall be subject to the jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.